ADDITIONAL PRODUCTS

The products that are in the Additional Category, Chocolates, Stuffed Animals, Wines / Champagnes, Cards, among others, must be purchased together with flowers without exception.

AREAS WHERE DELIVERY CAN NOT BE DONE

HOSPITALS

We can not make deliveries in the Intensive Care area of ​​hospitals because it is not allowed. If you send flowers to someone inside the hospital, for any area or intensive care, the order is kept on hold until that person is discharged to a normal room. A fresh bouquet of seasonal flowers will be delivered that day.

AREAS WHERE FLOWERS CAN NOT BE SENT

  • Cruise ships
  • Planes
  • Cemeteries
  • Post mail
  • Postal boxes

HOW MUCH OF ANTICIPATION SHOULD I PERFORM MY ORDER?

We recommend that the orders be made with 48 hours. skillful of anticipation, in this way, we can ensure that your order will be delivered in a timely manner, without any problems. For the holidays we recommend from 48 to 72 hours. of anticipation.

DELIVERY DAYS

We deliver flowers every day of the year, except Sundays and Holidays, in case it is an important day, as eg. Mother's Day, Spring Day, and / or Valentine's Day, we deliver on Sundays and / or Holidays.

Deliveries can be chosen by tomorrow or in the afternoon, we do not guarantee exact delivery times.

WHAT IF THERE IS NO ONE AT THE TIME OF DELIVERY?

In case the recipient is not found, we will try to contact the recipient to indicate how to proceed. If we can not communicate with the addressee, we will try to leave a neighbor, and we will ask for a signature. In the last cases the product will be returned to the florist leaving a notification in the recipient's home to inform him that we have been there and the client will be notified that the product could not be delivered. The sender must pay the shipment again or the recipient must withdraw the floral gift at the Florist.

IN WHICH CURRENCY ARE THE PRODUCTS EXPRESSED?

Prices are expressed in Dollars.

WHAT ARE THE PAYMENT OPTIONS?

  • PayPal (For payments outside Argentina) - Visa, American Express and Master Card
  • Mercado Pago (For payments within Argentina) - Visa, American Express and Master Card

ARE THERE ADDITIONAL CHARGES AT THE TIME OF FINISHING MY ORDER?

Yes, there is an additional shipping cost depending on the Country of delivery of the floral gift.

ARE THERE ADDITIONAL CHARGES FOR TAXES?

The prices are final with taxes included

IS IT SAFE TO BUY AT FLORESDANY.COM?

FloresAlMundo.com, assures you security and tranquility in your purchases, since we have a secure server, designed for your security and peace of mind. Where we guarantee that your personal data (eg your credit card) travel in encrypted form, and reach our database without being interfered with by "malicious" software.

I CAN NOT COMPLETE MY ORDER WHAT CAN I DO?

In case of not being able to complete your order, please contact us from any of our means of communication and with pleasure a representative will be able to help you.

HOW DO I KNOW IF MY ORDER WAS DELIVERED?

When you place your order from our website www.FloresAlMundo.com, we will automatically give you a tracking number, where you can find out the status of your floral order from the History of your account. For this you need to enter with your username and password

CANCELLATION AND REIMBURSEMENT POLICIES

CANCELLATIONS

To provide the best possible service, you can cancel your order at any time before shipment. However, if your floral bouquet is en route or has already been delivered, it will be impossible to cancel the order. If you need to cancel your order please request it via e-mail info@floresalmundo.com

REIMBURSEMENTS

To provide the best possible service, you can request a refund or replacement of your order. If you received a defective product, we will replace it for your total satisfaction. To receive the product replacement please contact us via e-mail at info@floresalmundo.com

SUBSTITUTION POLICIES

OUR POLITIC

THE IMAGES OF OUR WEBSITE ARE IN ILLUSTRATIVE CHARACTER

On some occasions, replacements are necessary to ensure that your arrangement is delivered in a considerable amount of time. Your order will be handled with extreme care and attention to ensure that the delivered arrangement is as close as possible to the requested product.

FLOWERS

  • In arrangements of varied flowers, we will give preference to the color, this means that in case of flowers replacement, flowers of the same color of equal or greater value will be placed.
  • For arrangements of a single type of flower such as roses, orchids or tulips, we will do our best to choose the same type of flower, but it may be replaced with another color in case there is no stock
  • If the vase shown online is not available, a similar vase will be used
  • If the Teddy shown online is not available, a similar one of equal or greater size will be replaced.

PROMOCIONES ESPECIALES Y OFERTAS

Ocasionalmente realizamos ofertas para nuestros clientes, tales como un precio especial de temporada o vales de descuentos. Nos esforzamos por presentar una amplia variedad de flores para satisfacer los deseos de nuestros clientes. Por favor tene en cuenta que las ofertas individuales pueden no ser combinadas con otras ofertas y que las ofertas pudieran no aplicarse a compras anteriores. Para adquirir beneficios y descuentos te recomendamos que nos sigas en Facebook e Instagram